Neptuno Hotel - Playa del Ingles (Gran Canaria)

Avda. Alfereces Provisionales, 29, Playa del Ingles (Gran Canaria), Spain, 35100  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Neptuno Hotel - Playa del Ingles (Gran Canaria)

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour

24-hour reception

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The excellent 4-star Neptuno Hotel offers shuttle service, shopping service and room service. The hotel opened its doors in 1987 and was remodeled in 2008.

The property is set within a 10-minute walking distance from Playa del Ingles city center, in the proximity of Las Burras Beach, La Charca and Dunas Maspalomas. The venue is a few minutes walk from the sandy beach with umbrellas and towels.

Occupying superb location, the hotel lies close to gardens and dunes.

Gran Canaria airport can be reached in 30 minutes by car from Neptuno Hotel.

Rooms

There are 170 contemporary rooms appointed with climate control, IDD phone, TV, wireless internet and a writing table. Some rooms at Neptuno Hotel have a view over the sea. These rooms have parquet floor and comfortable furniture.

Eat & Drink

In the morning a delicious buffet breakfast is served. A variety of local dishes is offered at the Nautilus restaurant. The lounge bar provides snacks and barbeque along with exotic drinks. Guests can eat at Wapa Tapa and Martel House, situated within a 5-minute walk of the venue.

A full breakfast is served at affordable prices. 

Services

The property offers a business center, a copier and a conference room for business guests staying at Neptuno Hotel.

Relax

The on-site entertainment features karaoke and live performances. On-site amenities for fitness include a gym and aerobics classes.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2008.  Number of floors:   5.  Number of rooms:   170.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Adults only
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Barber shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • All inclusive
  • Bed and breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Reflex massage
  • Library

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Separate sitting area
  • Terrace
  • Garden furniture
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Towels

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Neptuno Hotel - Playa del Ingles (Gran Canaria) Playa del Ingles (Gran Canaria) location
Show big map »

Hotel Address:

Avda. Alfereces Provisionales, 29, Playa del Ingles (Gran Canaria), Spain, 35100

Get directions
City Center
  • Playa del Ingles (Gran Canaria)
    100 m
Airports
Restaurants
  • Cappuccino House (cuisine: Italian)
    10 m
  • Shorty's Beach Club (cuisine: Austrian, German)
    10 m
Beaches
  • Playa de San Agustin
    2.5 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    5
  • Number of rooms:
    170

Hotel Awards

SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Neptuno

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Neptuno photos Room
Double Room
Bed type: 1 Single bed or 2 Single beds or Double bed or Twin beds
Size: 24 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Standard|Double Room (short stay)

Room facilities
    Neptuno photos Room
    Superior Double Room
    Bed type: Double bed or Twin beds
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Neptuno Hotel - Playa del Ingles (Gran Canaria) Playa del Ingles (Gran Canaria) location
      Show big map »

      Hotel Address:

      Avda. Alfereces Provisionales, 29, Playa del Ingles (Gran Canaria), Spain, 35100

      Get directions
      City Center
      • Playa del Ingles (Gran Canaria)
        100 m
      Airports
      Restaurants
      • Cappuccino House (cuisine: Italian)
        10 m
      • Shorty's Beach Club (cuisine: Austrian, German)
        10 m
      Beaches
      • Playa de San Agustin
        2.5 km
      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2008
      • Number of floors:
        5
      • Number of rooms:
        170

      Hotel Awards

      SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Neptuno

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Spain

      Use Badge

      Neptuno Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Popular areas

      • City Center - 100 m
      • Maspalomas Beach - 1.1 km

      Shopping areas

      • Yumbo Centrum - 100 m
      • Shopping Center CITA - 900 m
      • Cita Centre - 900 m

      Local attractions

      • Centro Comercial Faro 2 - 1.6 km
        C/C. Faro 2, Maspalomas
      • Playa de San Agustin - 2.5 km
        Maspalomas, Gran CanariaSpain
      • La Charca - 2.9 km
        Maspalomas, Gran CanariaSpain
      • Palmitos Park - 2.1 km
        Barranco de Los Palmitos s/n, Maspalomas
      • Playa de Maspalomas - 2.9 km
        Maspalomas, Gran CanariaSpain

      Near the hotel

      • Minigolf Yumbo - 160 m
        Centro Comercial Yumbo, Maspalomas
      • Aqualand - 870 m
        N of Playa del Ingles & Maspalomas Carretera Palmitos Park, Playa del Ingles
      • Botanical Park of Maspalomas - 1.0 km
        Avda. del Touroperador Neckermann, 1, Maspalomas
      • Templo Ecumenico de San Salvador - 520 m
        Playa del Ingles, Gran CanariaSpain
      • Camel Park Arteara - 920 m
        Barranco Arteara 5, San Bartolome de Tirajana

      Restaurants nearby

      • Cappuccino House - 10 m

        Address: Avda Alfereces Provisionales, 31
        Phone: +34 678337484

        96% likes this, based on 14 reviews
        Cuisine: Italian

      • Todo Piedra 1 - 10 m

        Address: Alfereces Provisionales, 31
        Phone: +34 928764607

        65% likes this, based on 34 reviews

      • Parrots Restaurant - 90 m

        Address: Jumbo center 1' planta
        Phone: 928766742

        86% likes this, based on 135 reviews
        Cuisine: International
        Price Range: CAD 36 - CAD 52

      • Shorty's Beach Club - 10 m

        Address: ANEXO2 Calle Dunas 4
        Phone: 34-928769906

        82% likes this, based on 28 reviews
        Cuisine: Austrian, German

      • Wapa Tapa - 130 m

        Address: Yumbo Centrum
        Phone: +34 650001739

        80% likes this, based on 271 reviews
        Price Range: CAD 15 - CAD 40

      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2008
      • Number of floors:
        5
      • Number of rooms:
        170

      Hotel Awards

      SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Neptuno

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Spain

      Use Badge

      Hotels nearby
      Hotel Altamadores
      4 stars
      15 km
      Cities nearby

      Neptuno Reviews

      Guest reviews are submitted by our customers after their stay at Neptuno

      Average guest rating

      7.8out of 10
      Fabulous
      Based on 600 reviews

      Guest reviews

      • Couple
        6.2

        If you want to stay next to Yumbo, then this is the best hotel. If you are looking for a four star - think again. It was probably 4 star in the 80's but without renovation, it's a 2+ for me.

        Very outdated furniture and facilities. Small room. Have stayed next door at the Buenos Aires apartments and would recommend those over this hotel.

      • Single
        9.6

        Calm, relaxing atmosphere. Welcoming staff, good food, Comfortable rooms.

      • Older travelers
        8.8

        They have the best cleaning staff of any hotel I've ever stayed at. It was immaculately clean. The front desk was very nice The breakfast was very good. Nice pool area, and no kids :)

        The room was small compared to other hotels we were in on the island. I thought it was going to be a lot closer to the ocean. It's a good 15 minute walk downhill and 20 minutes back and when you get there it's nothing special.

      • Single
        4.0

        There was good wi-fi access from public areas of the hotel, but none from rooms. It seemed to be a nice enough hotel for people with very different tastes from mine.

        I did not like the hotel at all. It is a mass tourist type of hotel, but with pretentious prices. I found the staff impolite. There was no assistance with baggage, despite the need to use three sets of stairs between the entrance and reception..

      • Older travelers
        9.6

        The hotels location, there are a lot of steps at the hotel reception,and it can be difficult for people who have problems with mobility and large cases. The location to the Yumbo Centre is great for local buses, Taxies and a short walk from the promenade to the Cita Centre. The hotel provides a swipe card and you can get right into the Yumbo Centre from the rear of the hotel.

        This time we had a pool side room on the second floor, and did notice the noise from the Yumbo Clubs that went onto 4am very loud. We have stayed before and didnt notice any noise, this only appears to be on a Saturday and Sunday evenings.

      • Group of friends
        7.8

        staff very friendly, close to Yumbo, breakfast.

      • Group of friends
        6.6

        Location

        Internet connection is an extra, not a service.

      • Group of friends
        8.2

        Food was pretty good and rooms had free wi-fi and a big variety of TV channels. The hotel is very clean and the staff are friendly. Heated pool, quite decent. Great location, just behind the Yumbo, and yet not noisy at night.

        A bit dated and the gym left a lot to be desired. Nevertheless, the hotel is good value for money.

      • Group of friends
        9.2

        Our balcony with Yumbo and sea view

        Wi-fi doesn't work in our room

      • Couple
        9.6

        Cleanliness and location to Yumbo.

        Two small beds joined as a larger bed.

      • Single
        9.2

        Fantastic location. Attentive staff. Amazing food. Great value. Only one let down, they advertise a gym which is a small room with broken equipment. Otherwise great hotel.

        Just the so called gym. They would be better partnering with the local fitness centre.

      • Single
        10.0

        The buffet, the room, the pool, friendly staff

        All good

      • Group of friends
        10.0

        The location was excellent, staff very friendly, pool side area was great with plenty of sunbeds etc. Having no kids there was a huge plus too:) Evening buffet had a great range of hot and cold food.

        We had been warned about the noise levels, and while the hotel provided ear plugs we didn´t need them at all. The Yumbo centre behind was an allegedly ´gay´only area, but we found it welcoming with a good mix of bars.

      • Single
        10.0

        I answered that in 2 above.

        Having to pay for 7 meals which I did not get and then being refused one complimentary lunch in lieu

      • Single
        10.0

        Great hotel, there was always just perfect

      How to reach hotel

      hotel Neptuno Hotel - Playa del Ingles (Gran Canaria) Playa del Ingles (Gran Canaria) location
      Show big map »

      Hotel Address:

      Avda. Alfereces Provisionales, 29, Playa del Ingles (Gran Canaria), Spain, 35100

      Get directions
      City Center
      • Playa del Ingles (Gran Canaria)
        100 m
      Airports
      Restaurants
      • Cappuccino House (cuisine: Italian)
        10 m
      • Shorty's Beach Club (cuisine: Austrian, German)
        10 m
      Beaches
      • Playa de San Agustin
        2.5 km
      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2008
      • Number of floors:
        5
      • Number of rooms:
        170

      Hotel Awards

      SpanishHOTEL AWARDSRecommendedPlaya del Ingles (Gran Canaria)Neptuno

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Spain

      Use Badge